You could almost hear the sighs of relief in the hushed, thickly carpeted corridors of high-powered media executives on Aug. 6, when News Corp. chairman and managing director Rupert Murdoch announced that he was going to start charging for online news content by July 2010. At last, they exulted, somebody was jumping in and demanding that consumers pay for a product that has been given away for nothing on the Web. And even better, that somebody was not them.
"Quality journalism is not cheap, and an industry that gives away its content is simply cannibalizing its ability to produce good reporting," Murdoch said during a call with analysts and reporters. The Wall Street Journal, which he owns, is one of the very few news operations to charge users to see its content online. Now he wants to put all his sites News Corp. is the biggest producer of news in the English-speaking world behind a pay wall. That includes the online output of papers that run the spectrum of quality all the way from the snobby Times of London to the grubby New York Post, not to mention broadcaster Fox News Channel (FNC).
In making the announcement, Murdoch was butting into a long-running debate that has risen several decibels since the recession hit and blew out most of the advertising that the news industry relies on. As newspaper after magazine folds or seeks a buyer, pro-payment advocates are affirming ever more urgently that content is expensive to produce and they can't afford to keep giving it away on the Web. The free agents counter that Web publishing is based on getting traffic the so-called link economy and pay walls stop that dead. Customers also claim they won't pay.
So is Murdoch's declaration a classic, bold Rupertian move or the action of a desperate man? The mogul is 79 years old. His love affair with newspapers has lasted longer than his three marriages. But now it's an open question as to who will cease to exist first: Rupert or the newspaper as we know it. (Murdoch's mother Dame Elisabeth is 100.) He has made it clear that he wants one of his children probably James to run the show after he exits. This partly explains why he and his loyal and capable No. 2, Peter Chernin, recently parted company. But none of his children loves newspapers the way he does.
Despite the fact that, in Web time, July 2010 is an eternity from now, Murdoch clearly felt the need to do something quick. He made the announcement while discussing News Corp.'s dire year-end results: his empire took a stinging $203 million loss in the fourth quarter, and operating income was down 30% for the year. All in all, the company swung from a $5.34 billion profit the year before to a $3.38 billion loss in the fiscal year that just ended. Murdoch cares little for Wall Street, but he knows his investors need to have confidence that he's on his game. The switch to a pay model smacks of virility and aggression, the Murdoch of yore. "If we're successful," he said, "we'll be followed fast by other media."
Or so he hopes. One of the few growth areas among News Corp.'s crops were the Fox cable channels, particularly FNC, which showed a 50% rise in operating income. FNC's head, Roger Ailes, with whom Murdoch has clashed before, is likely to oppose any switch to an online fee model. It would be commercial suicide for FoxNews.com to charge for content until CNN.com and MSNBC.com do. And even if and it's a big if most major news websites were to follow Fox's lead, the BBC wouldn't, because it's not supposed to make money.
Murdoch's conundrum remains that his advertising-driven properties news and broadcast TV are in the dunny, as the Australian media baron might say, while the pay-for-content properties movies and cable are holding steady or growing. (His Internet assets, including MySpace, lost a third of their value. But to be fair, nobody has figured out how to make money from social networking yet.) So why not, he figures, get paid for all the content?
Internet experts say that almost everybody who has ever tried charging for content has failed. Murdoch is out of touch, they suggest. Michael Wolff, whose book on Murdoch, The Man Who Owns the News, came out in December, says he was shocked to learn that Murdoch didn't have an e-mail address, could barely use his cell phone and had not been on the Internet unaided. "Technology," writes Wolff, "has always been regarded as one of those things, like fancy hotels, or long-form writing, that are not part of [News Corp.'s] culture."
Still, Murdoch has shown himself more than willing to lose staggering amounts of money and engage in litigation in order to see his vision through or lay siege to his competitors. Sometimes his aggressive moves pay off (as in British pay cable operator BskyB) and sometimes they don't (as in TV Guide). Plus, with his cable operations showing robust growth, he has a cushion that few of his newspaper competitors possess.
If Murdoch can somehow figure out how to make money while other news companies wither in advertising-only models, he could have a little monopoly. "Murdoch has always been a huge gambler, but a calculated gambler," says Roy Greenslade, who worked for Murdoch for several years in Britain and is now a media columnist. "And he's always had a desire for a monopoly." Greenslade, for the record, thinks Murdoch is barking up the wrong tree.
Others think that bark may be more a call to arms than an actual intention. "The news world treats Rupert as an oracle," says Ken Doctor, a news-industry analyst for Outsell. "He could be trying to be the pied piper." The New York Times, which in the past has experimented with charging for online content, is expected to make an announcement about a new fee model at the end of summer. In the days that followed Murdoch's announcement, the Financial Times, which charges for some content, and the Boston Globe dropped hints that they were looking into different payment schemes. Time Inc. has raised the possibility of charging for content. Even Mort Zuckerman, who owns Murdoch's New York City rival tabloid the Daily News, joined the fray. "[A pay wall] is a great idea," he told Forbes on Aug. 7. "I'll be the second or third to do it. Not the first."
There's a third way, suggests Doctor, which Murdoch might actually be envisaging. He thinks a type of all-access pass to News Corp.'s media properties would work. It could be delivered to any screen a phone or other wireless device, an e-reader, a computer or a TV all for $10 to $15 a month. Conventional wisdom is that it can't be done any other way, that people simply won't pay for news on their computer when they can get it elsewhere for free.
If Murdoch goes the fee route, then when one of his heirs takes over the reins, the newspapers won't be a problem because the pay wall will have destroyed them.
Or cured them. After all, if he never bet against conventional wisdom, Murdoch would still be the proud owner of the Barrier Miner the local paper of the outback town of Broken Hill, Australia and nothing else.